1. Acceptance of Terms

By accessing or using Supprt ("Service"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Supprt is a customer support platform that provides:

An embeddable chat widget for websites
Integration with Discord, Slack, and AI
A dashboard for managing conversations and teams
Analytics and reporting features

3. Account Registration

To use the Service, you must create an account. You agree to:

Provide accurate and complete information
Maintain the security of your account credentials
Notify us immediately of any unauthorized access
Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to use the Service to:

Violate any laws or regulations
Infringe on intellectual property rights
Transmit harmful, offensive, or illegal content
Send spam or unsolicited messages
Interfere with or disrupt the Service
Attempt to gain unauthorized access to systems
Collect user data without consent
Impersonate any person or entity

5. Service Plans and Pricing

5.1 Free Plan

We offer a free plan with limited features. This plan may be modified or discontinued at any time.

5.2 Paid Plans

Paid plans are billed on a monthly or annual basis. Fees are non-refundable except as required by law.

5.3 Plan Changes

You may upgrade or downgrade your plan at any time. Changes take effect at the start of the next billing cycle.

6. Intellectual Property

6.1 Our Content

The Service and its original content, features, and functionality are owned by Supprt and are protected by international copyright, trademark, and other intellectual property laws.

6.2 Your Content

You retain ownership of any content you submit through the Service. By submitting content, you grant us a license to use, store, and display that content as necessary to provide the Service.

6.3 Open Source

Portions of Supprt are available as open source software under the MIT License. See our GitHub repository for details.

7. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding your personal information.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPPRT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

10. Indemnification

You agree to indemnify and hold harmless Supprt and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will immediately cease. You may export your data before termination.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any significant changes. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected]